Taxonomy of information work

Info symbol

Info symbol (Photo credit: Wikipedia)

I am now in extraordinary Budapest, Hungary.  I haven’t done much exploring yet, but the glimpses I have seen from the taxi from the airport have been tantalising.  I am here for the 2nd International Conference on Integrated Information (IC-ININFO – see http://www.icininfo.net/) and am making last minute adjustments to my paper and presentation (as you do!).  I attended the first in this series last year on Kos, Greece, and enjoyed it thoroughly.  It is really a different kind of conference – the only one of which I am aware which really does get together people from all points of the information spectrum.

In my work this morning, I re-discovered a taxonomy of Library and Information Science (for want of a better term) which I developed about  five years ago, in order to lay out the knowledge area/practice of thos involved with work in cultural institutions of all types, but notably galleries, libraries, archives and museums (GLAMs).  I hope you find it interesting!  I would welcome your ideas and discussion on this, as I firmly believed that we are charged with two tasks at the moment:

1.  Being able to say clearly to non-information workers – and, yes, to others that work in different branches of the metafield – what it is we do and why we are so necessary to society; and

2. Developing a manifesto as a united body in order to persuade the powers that be that far more attention (and money) should be devoted to this kind of work, in order for the technology to develop in socially effective ways.  (I’m thinking that the EU plans for Information Society have fallen into a deep hole of technological determinism and will not otherwise find their way out).

Enjoy,

Addendum: Taxonomy of LIS: the people who run Cultural institutions

LIBRARIANSHIP AND INFORMATION SCIENCE

The study of the creation, communication, recording, organisation, retrieval and preservation access and interpretation of information and its social effects.

 

Knowledge creation

Indigenous knowledge systems

Research approaches and methodologies

Creativity and innovation

Knowledge representation and communication

Representation of information in language

Linguistics

Semiotics

Scholarly communication

Cyberinfrastructure (e-research, e-science)

Recorded information

History of writing: alphabets and numbers

History of documents: formats and types

Information design

Document design and typography

Information architecture (document design on the Internet)

Document access for the disabled, e.g. talking books, Braille, Kurzweiler machines, etc.

Knowledge creation and communication, and document types

(by discipline and/or other characteristics, e.g. children’s literature; literature for neo-literates, etc.)

Human information behaviour

Identification of information needs/problems

Information behaviour of communities and groups

Information literacy (making meaning)

Reading

Critical literacy

Bibliographic literacy

Media literacy

Information usability

History and scope of information professions

(Those who deal primarily with information recorded on/in information objects such as documents).

Librarianship

Records Management

Electronic records management

Archival science

Manuscript management

Document and object conservation

Document and object preservation (including digital preservation)

Museum studies

Curatorial studies

Corporate information management (Note: ‘information management’ usually refers to corporate or organisational document management).

Knowledge management

Competitive intelligence

Informatics

Community informatics

Development informatics

Health informatics

Social informatics

(Other informatics)

Informetrics

Bibliometrics

Physical document collections

(Libraries, information centres, archives, records centres, galleries)

History and evolution of each type of document collection

Types of libraries

National

State

Academic

School

Public

Special

Health

Museum

[Etc.]

Objectives of each type

Functions of each type

Document and artefact management – physical and virtual

Construction of metadata codes

Development of taxonomies (boundaries and structures of each knowledge domain; ideally should show intersections with other domains)

Development of ontologies: representation of information in codes

Classification codes

Enumerative hierarchical systems (e.g. Dewey)

Faceted classification systems (e.g. Ranganathan)

Indexing languages

Enumerative hierarchical systems (e.g. Library of Congress subject headings; MESH)

Faceted indexing systems (e.g. Precis)

Thesaurus construction

Semantic Web

Organisation of information resources (i.e. documents)

Bibliographic analysis and description

Systematic bibliography

Analytical bibliography

Cataloguing

Content, concept and discourse analysis

Classification

Indexing

Abstracting

Mark-up languages (e.g. MARC, XML, RDF, etc.)

Service models

Real-life

One-to-many (passive; standard in most libraries-as-place)

One-on-one (interactive; more common in special libraries)

One-on-one ongoing continuous over time (highly desirable but rarely encountered)

Outreach services (e.g. housebound and neo-literates) (a variation of one-to-many)

Mobile services (variation of one-to-many)

Mediated

Digital libraries (remote access to digitised documents)

Online reference (usually email; can be VOIP e.g. Skype)

Podcasts

Interactive social networking techniques, e.g. social bookmarking, blogs, Flickr, RSS feeds, etc.

Second Life

Information retrieval

(Using systems, codes or programs to locate documents and information)

Reference

The reference interview and question interpretation

Retrieval techniques and processes

Metadata retrieval (from flat files and relational databases)

Full-text retrieval (from relational databases and hypertext)

Sound retrieval

Image retrieval

Video (or multimedia) retrieval

Information sources and retrieval (by discipline/group)

Music

Law

Art

Government

Geography

Business

Humanities

Medicine

[Etc.]

The role of information in society

Social effects of writing

Social effects of reading

Social effects of documents

Social effects of libraries, archives and other information/cultural centres

Libraries as cultural interventionists and mediators

Libraries in a multicultural global society

Transformative effects of information

Individual learning and development

Societal development

Social capital and social cohesion

Democracy, governance and citizenship

Social and community networking

Social entrepreneurship

Information ethics and laws

Copyright

Intellectual property

Privacy

Security

[Etc.]

 

Digital Kulcha: selective memory?

Magritte The Treachery of Images provides a cl...

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Information is that part of an individual’s knowledge which s/he choses to share with certain other persons at certain times for certain reasons.  Information must be represented in language of some kind – and by ‘language’, I mean any form of symbol or code or gesture that enjoys a culturally derived meaning: there does not appear to be universally understood meaning that can be attached to any sound, gesture, image, colour or shape, as far as I am aware.  Information is best considered as a rather loose form of the concept of ‘ideas’.  A document, it has already been noted, can be considered as a container of information: that is, when information is recorded in order to overcome spatio-temporal constraints, it is recorded in a document.  The document, as a physicality, has its own particular characteristics.

‘Ideas’ are also perhaps culturally derived, or have cultural origins.  While, as individuals, we certainly enjoy individual personalities, capabilities and competencies, we also, fairly early on, start forming a knowledge framework, or scaffolding, onto which we can position other thoughts and ideas and insights and experiences, as they are encountered.  But while our individualism makes us selective, our individualism is, in turn, shaped by our context – our cultural context, specifically.  As Winston Churchill is believed to have said, ‘First we shape our tools (or houses) and then they shape us’ – we have a similar structurated relationship with knowledge, culture and ideas.  Eventually, what we know – our knowledge – is a product of our being and of our experiences – physical and cultural – of the world.

What is ‘culture’?  I will not attempt any definition of that word here, except perhaps to say that it does not necessarily mean the grand artefacts of high culture, nor the most popular of contemporary creative expression.  As T.S Eliot said, ‘Culture is the smell of cabbage soup’; slight sensations (like the smell of a madeleine dipped in tea) can give rise to great visions and deep understandings.

What does this have to do with digital libraries, archives and museums?  We do know that these are highly specialised and expensive projects.  We also know that the technology is still at a primitive stage, comparatively speaking, compared to where it might go: digital preservation is an area that, in particular, needs some significant development.  Because of these reasons, at least, digitisation efforts have, for the most part, been focused on digitisation of documents (used here to include any information-containing artefact) that  are perceived to have some cultural value.  In other words, these documents are considered to contain information which is considered to be important to transmit, to preserve, to communicate.

In making such decisions, however, are we not making choices which may change or even skew the understanding that future generations may have of the very ‘culture’ we are attempting to preserve and make available?  Do we run the risk of relaying or supporting only one particular view of what is important (however broadly that may be conceived)?  Archives tend to deal with those documents which provide evidence of business transactions – and which are considered worthy of conservation and preservation for possible later use (whatever that might be).  Museums will collect objects, sometimes defined by subject area (‘art’, ‘natural history’) determined to a certain extent by what is discovered or found, as well as what is unusual or scarce.  Libraries are known to be particularly selective in the documents that they collect and manage, depending on subject area and user community profile.

But what about all the other textures and flavours of everyday life?  What should we be doing about social media?  Should we continue to rely on Google to locate all the born-digital documents that are available less formally than those that are formally published and distributed?  Should we, could we, ignore more transient or ephemeral documents?  Where does ‘quality control’ begin and end?  Who will the digital ‘user’ be in years and generations to come?  Will focusing only on the past or present in a selective way make sense in the future?  How should we as information professionals be associated with open access materials?

Summary of Notes from CMA

http://amplify.com/u/arw03 Collaborations and working together between librarians, records managers and archivists. An interesting discussion concerning vocabulary and culture of each group. http://amplify.com/u/brw0d

The territories that were at one time or anoth...

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http://amplify.com/u/brvzv The British professional association, CILIP, is currently engaged in a discussion on LinkedIn regard the fragmentation of the information professions. This is a report of the second meeting to discuss this matter. http://amplify.com/u/brw04

Help construct a global directory of information professionals

from the National Library Australian newspaper...

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Dear all

A very good suggestion has come from simonfj, a reader who has suggested that we develop a global directory of the subject/disciplinary groups that are involved with digitisation, so that we can progress the notion (and work!) of collaboration.  The Australian Access Federation enables collaboration internationally, as well as between disciplinary groups – it sounds ideal.   His comment reads:

Gotta question though.One of the things I’m interested in is coming up with a directory for global subject/disciplinary groups. They call them ‘external’ groups at INternet2.
http://www.internet2.edu/comanage/

Taking that a bunch of NREN network managers can come up with federated log in to a group’s members’ space and integrate a number of “common services”http://www.aaf.edu.au/technical/common-services/ could librarians com up with the directory?

I am sure that by ‘librarians’, he means all of us.  To this end, I have built a new wall for comments.  If you visit the website below, you will find that you can add a virtual ‘post-it’ note which expresses your point of view: you can also include media files and URLs.  Then, we can easily see and consider – and comment on – each other’s proposals.

http://www.wallwisher.com/wall/globaldirectory

I am excited to see what emerges out of this exercise!

All the best

Sue

Wallwisher

It Seemed Like a Good Idea at the Time

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Now here’s something easy that could be fun and productive!  I have started a Wallwisher at http://www.wallwisher.com/wall/digitalcollaboration.  If you visit this site, you will have the opportunity to add your ‘post-it’ idea, and comment on those that are already there. Enjoy! Sue